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What's New

Service Change is coming!


More to Smile About! After a comprehensive route analysis, including valuable input from the public, Pierce Transit is rolling out expanded bus service. We've detailed which routes will be affected starting March 12, 2017. With buses running later at night, buses arriving more often, and more direct service, you will find more to smile about!


CEO Newsletter

Pierce Transit
December, 2016

Dear Community Member,

Welcome to the final 2016 edition of Pierce Transit’s Moving Forward e-newsletter. It has been a pleasure to serve our community this year. We are looking forward to 2017 as we improve our routing system and restore 35,000 service hours in March and 10,000 more in September. Thank you for the opportunity to keep you informed about the work we are doing in our community. I wish you and your family the happiest of holidays.

Sue Dreier
CEO, Pierce Transit


Service Analysis Complete

Pierce Transit spent virtually all of 2016 conducting a comprehensive analysis of our fixed-route bus service. We held six open houses and garnered almost 1,000 public comments about desired improvements. The two most-requested items by far were: 1) more frequent bus service; and 2) service later into the evening. Throughout the fall we have been working on a way to deliver both improvements by enacting system efficiencies and consolidating some redundant routes. On Dec. 12 Pierce Transit’s Board of Commissioners unanimously approved the improved routing system and the restoration of 35,000 service hours, which will go into effect March 12. For more information, including specific route changes, visit Pierce Transit’s website.


Local Nonprofits Receive Retiring PT Vans

When Pierce Transit’s vans and SHUTTLE vehicles have reached the age of retirement from transit, they can still provide a valuable service to our community. Through the “Care-a-van” program Pierce Transit grants retiring vehicles to qualifying nonprofit or governmental organizations. The vehicles are used for a variety of purposes, such as transporting individuals with disabilities to jobs, getting students to after-school tutoring programs, or helping low-income seniors get to medical appointments or shopping. In 2016 Pierce Transit granted six Care-a-vans to the following organizations, which are using the vans in their good work: Tacoma Housing Development Group; Homeward Bound; Goodwill; Tacoma Rescue Mission; Puget Sound ESD’s Road to Independence program; and the BASE Before and After School Program. For more information or to apply for a van, visit our Care-a-van page.


Vanpooling on the Rise

Pierce Transit’s Vanpool program had a banner year in 2016. Staff recruited and formed an unprecedented 57 new vanpools this year (30 is typical), placing nearly all of Pierce Transit’s vans in service. Today there are 324 Pierce Transit vanpools on the road, averaging nine riders each. That equates to 2,916 fewer single-occupancy vehicles clogging our streets and air every weekday! If you would like to start a Vanpool with your colleagues, visit our Vanpool page.


Focus on Safety

In 2016 Pierce Transit participated in a Mobileye collision avoidance technology pilot program. This technology alerts bus operators to pedestrians and other objects in their path, which is especially helpful when an operator’s view is obstructed. The results were encouraging and we are pursuing additional funds to place this technology on all Pierce Transit buses next year. Here is a News Tribune story on Pierce Transit’s use of Mobileye technology.


Letter from a Rider

From time to time we receive heart-felt notes from riders about our service. Here is one from Shirley, a longtime bus rider, that made our day this holiday season:

“I would like to thank each and every Pierce Transit driver for your outstanding and excellent service that you have provided this year driving for Pierce Transit and Sound Transit. During construction, route changes and all other changes, Pierce Transit drivers have provided passengers with great service, getting everyone to and from their destinations on time. Your dedication and hard work have been greatly appreciated this year by me [Shirley]. I am a dedicated passenger that has been riding the bus in Pierce County since January 1974. I would like to thank all Pierce Transit drivers, wishing you and your family a Merry Christmas, and a safe and Happy New Year.”

It has been a pleasure to serve Shirley and all our other customers this year.

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Operator Of The Month

Sherry April 2017 Operator of the Month

“I have wonderful passengers and the best coworkers. Thank you all for your love and support.”

Pierce Transit Adopt a Stop Program AdoptAStop_shelter

Pierce Transit has more than 3,000 bus stops and shelters throughout Pierce County. Each one is part of a community. By volunteering as an Adoptee for the Adopt A Stop program you can make a difference in yours.


  1. Choose a bus stop.
  2. Contact us
  3. Get your supplies. We’d like to thank you in person for volunteering when we give you your supplies. Come to Pierce Transit’s headquarters in Lakewood—or, we can meet you at another location. We’ll go over the program and present you with your welcome packet, which includes safety supplies.
  4. Report your activities once a month.


After your stop is adopted, your name will appear on a sign which will be posted at that stop. You may also receive recognition in one or more of our publications. Recycling is encouraged, and any profit from the sale of recyclable items is yours to keep.


Adopt A Stop Program Coordinator


Adopt A Stop Program Overview
Expectations & Safety Tips
Agreement to Adopt A Stop
Participant Activity Report

Heard a “Talking” Bus Yet?trax_tilt_small

Listen for automatic stop and route announcements while traveling on Pierce Transit and Sound Transit buses. Route and destination announcements required by the Americans with Disabilities Act are made by the new automatic announcement system we call trax each time a bus door opens at a stop. In addition, upcoming stop names are announced on the buses to keep passengers informed about the next stop coming up on that route.

Pierce Transit needs your help to ensure that the trax system is helpful and useful to you, our riding public. Please report any problems with the timing of stop announcements, interior volume, or pronunciation issues so we can look into fixing them. Report problems by filling out a customer comment card (located at
the front of the bus), sending an e-mail to, or filling out our online form. When reporting issues with announcements, please be as specific as possible. Include the route, direction of travel, time of day, vehicle number and a complete description of the problem.

© 2017 Pierce Transit, All Rights Reserved. Site Design and Development by SiteCrafting.

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.


  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).


  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.


Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


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