I am Sue Dreier, CEO of Pierce Transit. It is my pleasure to be part of a team of professionals serving our community and helping make Pierce County a vibrant and livable area.
Pierce Transit’s mission is to improve people’s quality of life by providing safe, reliable, innovative and useful transportation services that are locally based and regionally connected. Last year we provided 9.8 million rides to people in our service area, getting them to jobs, shopping, medical appointments, social events and much more. We offer bus, vanpool and paratransit SHUTTLE services, as well as innovative, tailored programs that connect people to transit. We also help local employers implement efficient and cost-effective transportation plans.
If you have questions about our service or wish to provide us with feedback, I invite you to click here for more information or to send us your thoughts.
Moving Forward - Update from Pierce Transit CEO Sue Dreier
Our Mission is to Serve
Pierce Transit improves people’s quality of life by providing safe, reliable, innovative and useful transportation services that are locally based and regionally connected.
A Brief History
Founded in 1979, Pierce County Public Transportation Benefit Area Corporation (Pierce Transit) is a nationally recognized leader in the public transportation industry. Pierce Transit covers 292 square miles of Pierce County with roughly 70% of the county population. Serving Washington’s second largest county, Pierce Transit provides three types of service, Fixed Route, SHUTTLE paratransit and Vanpools that help get passengers to jobs, schools and appointments.
A Board Guides Our Actions
Pierce Transit is governed by a ten-member Board of Commissioners. The Board is made up of elected officials representing thirteen jurisdictions, Pierce County and one non-voting Union Representative. Learn more here
Executive Finance Committee (EFC)
The Executive - Finance Committee (EFC) is comprised of four members of the Board of Commissioners. The Committee serves as a sounding board to the Agency on various policy matters and approves contracts up to its allowed authority established by the Board of Commissioners. Learn more here
The Pierce Transit Community Transportation Advisory Group (CTAG) is a nine-member advisory group that provides input to the Board of Commissioners. It was chartered to offer an opportunity for community stakeholders to provide feedback and suggest improvements and recommendations on plans, policies, and services offered by Pierce Transit. Learn more here.
Key Performance Indicators
One of the best ways to ensure an organization is constantly improving is to track “Key Performance Indicators,” or KPIs. KPIs are a set of quantifiable measures that an organization uses to gauge its performance and determine if it is meeting its strategic and operational goals. Pierce Transit is very much focused on using KPIs to help us know whether we are moving toward attaining our goals and, if not, where to focus our attention.
By using KPIs to track our progress, we are able to make data-driven decisions that better serve our customers and the people of Pierce County who fund the services we provide.
Primary sources of operating and capital revenue:
- 0.6% Local Sales Tax
- Passenger Fares
- Federal Transit Administration
- Sound Transit for regional service
- Pierce Transit is a separate municipal corporation, not part of the City of Tacoma, Sound Transit, or Pierce County.