human service agency TICKET AND pass program

Learn about our Human Service Agency Ticket and Pass Program

We hosted a virtual open house on January 12 for Human Service Agencies (HSAs) to learn more about this program. Click here to view a recording of the event.

Overview

Certified Human Service Agencies (HSAs) may purchase paper One Ride Tickets and All Day Passes from Pierce Transit for the clientele they serve.

HSAs may qualify for a 50% discount (see below on how to qualify). Pierce Transit encourages all HSAs to enroll in the program to provide more options for Pierce County transit users.

While supplies last, certified 501(c)(3) agencies may receive grant funded passes at no charge!

Sign up today

How to qualify, apply and order

Certified Human Services Agencies may purchase paper One Ride Tickets and All Day Passes. Certified HSAs that are tax-exempt under IRS subsection 501(c)(3) may qualify for a 50% discount. For more information or to see if your agency qualifies, call 253.983.2727 or complete the certification form. Certified HSAs may order their One Ride Tickets or All Day Passes by visiting the ticket purchasing page.

Testimonials

"In a larger effort to short circuit the school to prison pipeline by offering support and intervention for youth, the discounted bus pass program has been a huge help. Many of the youth we serve rely on the bus, so being able to provide them with bus passes helps alleviate transportation barriers." -Isaiah Rivera, Tacoma Boat Builders

"This is like a wish come true for us" -Kerri Pedrick, Communities in Schools of Lakewood

"Our clients are generally either homeless or transitioning from homelessness to an apartment. Either way, they tell us that the bus passes are a life saver to get to jobs and interviews. They are also necessary for everyday things like grocery shopping and doctor appointments" - Mary Beth Quinsey, Lenny and the DreamMakers

Spread the word

Frequently Asked Questions

How long will Pierce Transit be offering the grant-funded All Day Passes?

We will be offering passes while supplies last! Passes need to be used by December 2021.

How many All Day Passes can we order?

We suggest ordering the number of passes you will distribute to clients within a 30-day period.

If we're not a qualifying 501(c)(3) agency, how can I purchase passes?

If you qualify as a Human Service Agency, you may still purchase passes through our Human Service Agency Ticket and Pass program. Please contact Denise Downs at ddowns@PierceTransit.org or 253.983.2727 for more information.

If you're not a Human Service Agency but want to learn about other options for paying your fare, please visit our Fares page.

If you're a business that wants to learn about a convenient, cost effective way to provide bus, train, ferry or vanpool benefits to your employees, visit our ORCA for Business page.

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
You should not enter the suite number or apartment number. Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital