- Getting Around
Accessible Bus FleetAll Pierce Transit buses are accessible for mobility devices, such as wheelchairs, electric scooters, and walkers. Our operators are trained to assist disabled passengers boarding or exiting the vehicle. Here are some tips when trying to board a bus:
- Wait in line with the other passengers and inform the operator you wish to board the bus.
- The operator will use the lift or ramp when necessary for boarding or exiting. The total weight of a wheelchair and passenger cannot exceed 600 pounds on local service coaches. Our cutaway fleet or SHUTTLE style vehicles can accommodate a combined total weight of up to 800 pounds.
- Passengers using the lift or ramp may exit at any designated stop, unless the lift cannot be deployed or other conditions make the stop unsafe.
- All mobility devices should be properly stored, outside the aisle and in the securement area as necessary, for the safety of all passengers.
All Pierce Transit buses are designed to accommodate passengers unable to climb steps or who use mobility devices. Buses have low floors or are equipped with a lift platform for easy boarding. All buses have two locations for wheelchairs. Customers who have difficulty climbing stairs can ask for the bus to “kneel”. The front of the bus will lower to bring the step closer to curb level.
Our operators are trained to allow time for individuals with disabilities to be seated.
All Pierce Transit routes are accessible. An accessible route is one on which Pierce Transit provides a ramp/lift equipped coach on all scheduled trips, and where as many bus stops as possible are designated and made safely accessible for customers. Any customer may request to use the ramp/lift for boarding/deboarding at any stop.
Accessible bus stops are marked with a wheelchair emblem on the bus stop sign. If a bus stop sign does not have the emblem, it has been determined that the lift/ramp may be damaged if it is deployed there. Operators are trained to inform the customer that they cannot deploy the lift there and to position the coach in a safe location using an eighty foot corridor, forty feet either side of the bus stop sign to consider seeking a feasible safe alternate location to deploy the lift/ramp. If a safe location cannot be located the operator must contact the Communication Center for further instruction and inform the customer.
Pierce Transit’s SHUTTLE program provides local bus transportation for individuals with disabilities who are unable to access our fixed route system. Learn more about SHUTTLE.
Pierce Transit requires that operators ask other passengers sitting the wheelchair securement area to move when a wheelchair passenger boards. The operator will request other passengers give up their seats, but cannot force them to move.
Respirators or personal oxygen supply aids
Respirators or personal oxygen supply aids required by passengers are allowed on board the bus or SHUTTLE if the equipment can be safely transported and controlled during the trip.
Travel Training is a personal service geared toward your needs. It is free and available to seniors and those with disabilities seeking independence by using transit. After working with your personal Trainer, you will feel confident and comfortable riding the bus. Public transportation is a safe, reliable, and economical way to get wherever you want to go!
Pierce Transit Travel Trainers are friendly and respectful. They customize individual training sessions to fit your needs. You’ll walk to your bus stop together, and review bus schedules and fares. You will learn everything you want to know to make bus riding simple such as how to:
- Plan your trip to specific destinations using the easiest and safest route
- Read and understand route maps and schedules
- Recognize bus numbers, stops, and landmarks
- Travel to and from bus stops
- Board the bus with a mobility device
- Pay fares and purchase passes
- Locate and transfer to other buses
- Know where and how to safely cross the street
- Travel independently and confidently by bus
- Use stop request cards
To get signed up for free Travel Training call Customer Services at 253-581-8000 or TTY relay for hearing impaired: 711. We will connect you with one of our Travel Trainers.