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Employee Resources

This page contains links and information relevant to Pierce Transit employees only.

Here employees can find general information about the agency and the resources available.

Operators who enable their accounts can access the general resources and operator-specific items.

All Employees:

Email: Access to your e-mail at Office 365

The Pulse: Access internal company information, including current events, department and project information, benefits, employee discounts, and more

NeoGov: Access to NeoGov for online training available to all employees

Remote Desktop: Access to on-site applications and file shares 

To print a document from a remote desktop, download the designated printer driver below and install it on your home computer. This driver will link to your home printer.

  1. Windows 32bit Client (Download)

  2. Windows 64bit Client (Download)

  3. Mac Os (Download)

HR SelfService (Pay, W2, Vacation/Leave): Access to your employee record, including paystubs and leave banks

Password Reset: Click here to reset your password if you have forgotten it. To reset your password, you will need access to the Microsoft Authenticator app, your e-mail, or phone, i.e., one of the additional verification methods you had set up when you signed up for self-service password reset

Password Reset Step-by-Step Guide (Download)

IT Help Desk: If you have any questions, please get in touch with the IT help desk or call 253-581-8005

Operators:

PT IVR: Access to your next day's schedule

Current Shakeup Information: Click here for current shakeup bid information

Operator Pulse page: Access to operator-specific information on the Pulse

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Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


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