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rider alert sept 2021

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On-Demand Services

PT RUNNERPierce Transit Runner is a new kind of on-demand service that provides first and last mile connections to the Ruston Way waterfront zone. Learn more HERE

Committed to Safety

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Our Commitments To Health & Safety

Our system has joined other public transit agencies across the country in committing to making every rider safer - and we need your help.

Learn more HERE

What's New - New Times and Services Effective September 19, 2021

Route 1 6th Ave-Pacific Ave , For southbound trips, the bus stop at 6th Ave & Puget Sound Ave is used as a timepoint instead of 6th Ave and Union Ave

Route 2 S 19th St-Bridgeport On all days of the week, southbound times are adjusted.

Route 3 Lakewood–Tacoma On weekdays, southbound trip times are adjusted.

Route 10 Pearl St On weekdays trip times are adjusted. 

Route 11 Pt. Defiance On weekdays northbound trip times are adjusted. 

Route 16 North End On weekdays eastbound trip times are adjusted. 

Route 41 S 56th St–Salishan On weekdays trip times are adjusted. 

Route 54 S 38th St-Portland Ave On weekdays trip times are adjusted. 

Route 55 Tacoma Mall On weekdays trip times are adjusted. 

Route 57 Union–S 19th St–Hilltop On all days of the week, southbound trip times are adjusted. 

Route 206 Pacific Hwy/Tillicum/Madigan On weekdays, southbound trip times are adjusted. 

Route 402 Meridian On weekdays, trip times are adjusted. 

Route 501 Milton–Federal Way On weekdays, trip times are adjusted. 

Bus Schedules are Going Digital

In September 2021, Pierce Transit is moving away from producing Routes and Schedules books, transitioning to digital resources. The current pandemic has reinforced our need to become more resilient to essential rider needs and providing the most current information that is available.

The Routes & Schedules book has become a dated resource; it can lead to bus riders referencing obsolete bus schedules, since schedules may change throughout the year. This has been especially evident during the pandemic, when we were forced to change schedules multiple times in response to COVID-19 related effects.

This transition will significantly reduce the agency’s use of paper, and eliminate time spent developing and distributing books that become less accurate over the year. Customers preferring to use paper schedules may print their own from this website—just choose your route, and click “Download Route PDF.” Or, request free printed schedules from our Customer Service department.

Pierce Transit provides free Wi-Fi on buses, and has invested in other technology which help riders understand system conditions such as bus departures and delays in real-time. The agency now delivers accurate bus information to our riders through multiple channels:

web iconPublic website PierceTransit.org, for complete schedules (to view, download, or print), maps, trip planning, service alerts, and real-time information. See how to print a print a bus schedule hereLearn more about our Trip Planner here.

monitor iconMonitors at major boarding hubs, showing real-time arrival information.

transit iconTransit app: for trip planning and real-time information.

alert iconRoute alerts by subscription: sign up at PierceTransit.org/StayConnected.

text iconCall (from any phone), or text (from a smart phone) your bus stop number to 253.533.7084 for real-time arrival information.

cs iconCall Customer Service for assistance at 253.581.8000, option 1, then option 1 again.

Pierce Transit continues to look for new resources to help make transit more convenient. For example, we are researching the feasibility of adding USB charging ports to our bus fleet. Also, we are aware that not all patrons have access to smart phones and data plans.  However, we have found the following programs that assist low- and moderate-income persons with free or reduced phones and service. You probably qualify if:

(1) You already participate in another state or federal assistance program such as the EBT program, food stamps, public housing, or Medicaid (and others).

OR

(2) Your household income is at or below 135% to 150% of the poverty level according to your state and/or the Federal Poverty Guidelines.

Assurance wireless - https://www.assurancewireless.com

Emergency Broadband Benefit: https://www.fcc.gov/broadbandbenefit

enTouch wireless - http://entouchwireless.com  

LifeLine Support for Affordable Communications Application: https://www.lifelinesupport.org

LifeLine Support for Affordable Communications Information: https://www.fcc.gov/lifeline-consumers

Q Link Wireless -https://qlinkwireless.com

Safe Link Wireless - https://www.safelinkwireless.com

Terracom wireless - https://www.terracomwireless.com 

Tru Connect- https://www.truconnect.com

The list above is not all-inclusive, but this is a good starting point. Please contact these organizations directly for assistance if you are interested.

Transit Partners

kitsap transit partnerKCM-transit-partner-web-graphic1 everett transit
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Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


 

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