Contact Us
Pierce Transit Phone Tree
GENERAL INFORMATION
253.581.8000
If you know your party’s extension, you may enter it at any time.
EMPLOYMENT VERIFICATION
Call 253.983.3534 or send the document to our confidential fax at 253.984.8224
PRESS 1 |
SHUTTLE & Eligibility Customer Service
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PRESS 2 |
Transportation Customer Service and General Information
|
PRESS 3 |
Vanpool Customer Service
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PRESS 4 |
Runner Customer Service
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PRESS 5 |
To speak with Pierce Transit Admin Staff |
Pierce Transit Bus Shop
Phone Information Hours:
Monday through Friday: 6:30am to 6:30pm
Hours vary on or around holidays.
Toll-free (within western Washington State only): 1.800.562.8109
Bus Information TDD for the hearing-impaired: 711
Pre-recorded information: 253.581.8000, Option 4
SHUTTLE reservations: 253.581.8000, Option 1, then Option 2
File a Complaint, Comments, Questions and Suggestions
Replies will be sent during Pierce Transit's administrative offices business hours. Please note: We encourage you to request an email response to your comment, but to receive one you must include your email address. Separate documents may be downloaded for contacting us about damage claims, or complaints regarding civil rights (Title VI) in English or Spanish.Use this form for questions, comments or suggestions concerning our routes, fares, hours of service, employees, vehicles, facilities and reasonable modification requests. Your feedback is important to us. Please provide as much detail as possible so staff can research your concerns, ensure your feedback is handled appropriately, and respond if requested.
Bus Drivers
Use this form for questions, suggestions, commendations or complaints in regards to Pierce Transit bus drivers. Your feedback is important to us. Please provide as much detail as possible so staff can research your concerns, ensure your feedback is handled appropriately, and respond if requested.
Bus STOPS
Use this form for questions, suggestions, commendations or complaints in regards to bus stops and bus stop shelters. Your feedback is important to us. Please provide as much detail as possible so staff can research your concerns, ensure your feedback is handled appropriately, and respond if requested.
Lost & Found
Use this form to enquire about items located in our Lost & Found.
PUBLIC USE OF PIERCE TRANSIT FACILITIES APPLICATION AND PERMIT
To request the usage of one of Pierce Transit’s facilities, please complete the application form 60 days before proposed event. Please click HERE to access the pdf request form.
Issues with form please contact:
Community Development / 253.581.8038/ FacilitiesUse@piercetransit.org