- Getting Around
1. Plan Your Trip
Call Customer Service
Pierce Transit Customer Service staff are happy to help you plan your bus trip. Call 253.581.8000 Option 2, then Option 2 again, Monday through Friday from 6:30 a.m. to 6:30 p.m. Be ready to provide the following information:
- Your starting address
- The address of your destination
- The day of the week you wish to travel
- The time of day you wish to leave your starting address or arrive at your destination
Our staff will plan your bus travel and tell you what the fare is. Have a pen and paper handy to write down the information.
Use our online Trip Planner
The Trip Planner is located on our home page or in the left column of this page.
Available 24 hours a day, 7 days a week, use Pierce Transit’s Trip Planner to plan your trip from beginning to end. Enter your information, then click the Plan My Trip button and you have a trip plan! You may print the plan and take it with you.
2. Pay Your Fare
Currently, the adult fare is $2.00 for one ride, or $5.00 for an All Day Pass. Youth 18 and younger ride FREE! Discounts are available for seniors, individuals with disabilities, and income-qualified passengers — learn more here.
3. Enjoy the Ride
Now that you have your plan and have your fare with you, it is time to go! Be sure to arrive at your stop at least 5 minutes early.
When boarding, you may ask the bus operator to lower the bus ramp or to have the bus kneel if you have difficulty with steps.
If you use a wheelchair, the operator will assist you with securing your device.
You may ask the operator to announce your stop if you are unsure where you need to get off the bus.
On board, you can watch the display which will tell you where you are along the route. You can also listen to the bus stop announcements.
When your stop is announced pull the cord to trigger the bus stop request, and please–remain seated until the bus stops.
If you are transferring at a transit center and you’re not sure where to catch your next bus, ask the operator or any transit personnel and they will assist you.