Trip Planner

 

Advanced OptionsOff

Lost and Found

Any lost item that is turned in by a customer or a Pierce Transit employee will be sent to the Pierce Transit’s Customer Service Department. Lost & Found items are stored at  The Tacoma Dome Station Bus Shop. Found items are available the day after they have been lost.

Lost items are generally held for 14 days. After that, items are donated to recognized local charities.

Bicycles found on buses or at transit centers are held for approximately ten days in a secured area at Pierce Transit Headquarters. Unclaimed bicycles are donated accordingly. When claiming a lost bike, pick up is at Pierce Transit Headquarters weekdays between 8 a.m. and 5 p.m.

No employee of Pierce Transit can lay claim to a customer’s personal property for any reason.

Lost and Found pick up hours
Lost items are available for pickup at The Tacoma Dome Station Monday through Friday 7:00 a.m. to 6:00 p.m. The lost and found pick up window is closed on weekends and holidays.

How to claim your lost item
Online – The easiest and most efficient way to report a lost item is to complete the lost and found form below. Please provide your name, phone or email address, and a description of the lost item. Please also include the date item was lost, bus or rail information and time of day. Once submitted, all of your lost item information will be accessible by Lost and Found personnel. You will receive a confirmation email stating the information has been received and will be reviewed by the Lost and Found department. If the item has been found a Customer Service Representative will contact you at the telephone or email contact information provided to the customer service department.

Phone – If you prefer, you can report your lost item by phone. You may contact our Customer Service office at 253.581.8000 Monday – Friday 6:30 am – 6:00 pm. A customer service representative will record your information.

Lost & Found Form







Please note: We do not return phone calls unless we have located your item.







Provide a thorough description of the item as well as any identification that might be on or with it.




© 2014 Pierce Transit, All Rights Reserved. Site Design and Development by SiteCrafting.

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


 

Email Route