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Pierce Transit partners with the Transit app to provide customers with real-time bus arrival information

Today Pierce Transit introduced Transit as the agency’s official mobility app. Transit counts millions of active users in more than 200 cities worldwide. Pierce Transit is now making the leading transport app in North America its official mobile app for customers to track their bus in real-time and get information from the agency. The app also allows riders to report the current passenger bus loads for their trip, an important tool during the COVID-19 pandemic when deciding which bus trip to take. This crowdsourced bus load information, which helps riders maintain physical distancing, is anonymously pro-vided by riders who answer a quick question about their trip when using Transit’s GO step-by-step navigation feature.

Upon launching the app, Pierce Transit riders see nearby options and departure times in big text and bright colors. Users can easily navigate Pierce County and the entire Puget Sound region, aided by accurate real-time bus ETAs, trip planning, step-by-step navigation and crowdsourced real-time information with Transit’s GO feature.

Pierce Transit’s partnership with Transit offers the agency’s customers a comprehensive, easy-to-use and widely-adopted app for riders. Under this agreement, Pierce Transit will also receive anonymous usage data and customizations to better serve the public, such as the ability to send important information directly to riders via Transit’s home screen.

“When people choose a bus rather than get in a car, it helps the environment, reduces congestion and provides a more affordable transportation option,” said Pierce Transit CEO Sue Dreier. “One of the keys to increasing transit ridership is to ensure it is easy, convenient and understandable. Partnering with Transit to provide our riders with a proven trip planning app is an important step in that direction.”

By endorsing Transit as its official app, Pierce Transit joins dozens of other public transportation agencies across North America that have partnered with the app, including LA Metro, Boston’s MBTA, Baltimore’s MDOT MTA, Silicon Valley’s VTA, Metro Transit in St. Louis and Montreal’s STM.

“Partnering with a single app that prioritizes transit makes it clear to riders where they can go for information,” said David Block-Schachter, Chief Business Officer of Transit. “We’re excited to work with Pierce Transit as their official app to offer predictive bus load information to help riders maintain physical distancing, and to see more people using Transit as part of their daily routine.”

Transit is available to download for iPhone and Android at www.transitapp.com or PierceTransit.org/transit.

For a Transit press kit, including additional visuals, visit www.transitapp.com/press.

About Pierce Transit: Pierce Transit’s mission is to improve people’s quality of life by providing safe, reliable, innovative and useful transportation services that are locally based and regionally connected. Last year the agency provided more than 9 million rides to people across its 272-square-mile service area, getting them to jobs, shopping, medical appointments, social events and more. The agency offers bus, vanpool and SHUTTLE paratransit services, as well as innovative, tailored programs that connect people to transit. Pierce Transit also helps local employers implement efficient and cost-effective transportation plans.

About Transit: Transit solves the urban commute in more than 200 cities worldwide. Users can easily navigate public transit with accurate real-time predictions, simple trip planning, step-by-step navigation and quick, easy payments. The app also integrates additional transport modes — bikesharing, scooters, carsharing and ridehail — so users can mix-and-match their options with transit to determine the best way to get from A to B. The company is based in Montréal, QC. Learn more by visiting www.transitapp.com.

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Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


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