What is Pierce Transit Runner?
Pierce Transit Runner is a new kind of on-demand service that provides first and last mile connections to the Ruston Way waterfront zone. Riding the bus is a great way to move around Pierce County, but providing traditional bus service along the waterfront is challenging. Now, with Pierce Transit Runner, you can combine flexible on-demand service to and from the Ruston Way zone with riding the bus.
What is the zone?
The zone is the area served by Pierce Transit Runner. It encompasses Ruston Way, some of the Town of Ruston, a section of Dock Street and part of the Tideflats. Check out the map for a complete view. You can connect to the service at Commerce Street Zone A and at Tacoma Dome Station (outside the Greyhound depot). The zone is active 7 days per week from 7am to 10pm.
Why should I try Pierce Transit Runner?
The waterfront offers a lot of different things to see and do for locals and visitors alike. Parking along the waterfront and Dock Street can be challenging, but if you take Pierce Transit Runner, you can leave your car at home. If you live in the zone, you can use Pierce Transit Runner to connect to local and regional transit hubs to get to school or work. If you work in the zone, you can combine Pierce Transit Runner with a bus or train ride to get from a transit hub to your workplace. When visiting multiple waterfront attractions, Pierce Transit Runner can be used to move throughout the corridor. Bikes are welcome on board as space allows.
How do I get a ride?
Pierce Transit Runner uses the Goin app to book trips. After you download the app, open it and select Pierce Transit Runner. Choose your pick-up point and destination in the zone. The app will tell you when your driver will arrive.
If you don’t have a smartphone, you can call 253-270-1340 to schedule your trip. Have your pick-up and destination addresses ready. The customer service rep will tell you when your driver will arrive.
If you want to see if you are “in the zone” before you travel, check out this interactive map [link to map tool]
What does is cost to ride and how do I pay?
Pierce Transit Runner has the same fare as riding a Pierce Transit bus; $2.00 for an adult and $1.00 for youth or those with Regional Reduced Fare Permit. There are no ORCA card readers or fareboxes on board the Pierce Transit Runner vehicles so cash fares cannot be accepted.
There are three ways to pay:
1. Use the HopThru app with mobile fare of your choice (single ride, All Day Pass or 30-Day Pass)
2. Show the driver your valid ORCA card
3. Show the driver your valid All Day Pass
How is Pierce Transit Runner operated?
Pierce Transit Runner is provided in partnership with MedStar, a Washington-based company that specializes in accessible, user-friendly transportation. The vans used for Pierce Transit Runner can accommodate wheelchairs and bicycles, so the service is easy for anyone to use. These vehicles will pick you up and drop you off anywhere a car can go. Parking lots and pull-outs along Ruston Way make great meeting places and give you quick access to local restaurants and shops. Designated pick-up and drop-off areas at Tacoma Dome Station and Commerce Street make transferring to and from your bus a breeze.
Things to remember:
No cash fare payment.
You must use the app or call to book a ride. No flagging down the vehicle for a ride.
Service animals are welcome on board but we cannot accommodate pets.
The service is open to anyone but is not designed to accommodate large groups. When booking your trip for more than one person, remember to specify how many people are riding together in your group.
This is a pilot project and service may be limited especially at peak times and when events are happening in the zone.