Pierce Transit Rider Rewards

What Is Pierce Transit Rider Rewards?

Pierce Transit Rider Rewards is a ridership program designed to provide added value to the current benefits already offered to ORCA and other Pierce Transit Fare media holders while promoting community partners along our bus routes. The program provides discounts to Pierce Transit riders by connecting customers to Pierce County businesses, through promotional offers and discounts offered by simply showing Pierce Transit fare tickets or passes.

Program benefits include:

Attracting new customers
Leveraging Pierce Transit’s online presence
Generating community support
Promoting your business directly to Pierce Transit riders

How will Pierce Transit Rider Rewards help my business?

As a program participant, your business will be featured on the Pierce Transit Rider Rewards page. Participating businesses must not conflict with the Pierce Transit Advertising Policy. Here, visitors can click on your business logo to reveal the deal or discount currently offered. Your business will also be promoted on our interactive map.

When customers pull up the route(s) closest to your establishment, your business will be highlighted on the map.

This unique offer would be made available to Pierce Transit ticket or pass holders only and would require them to show their ticket or pass, or ORCA card to redeem your offer.

What is my investment in the program?

The Pierce Transit Rider Rewards program is available at absolutely no charge to participating businesses. Simply provide us with a special deal or discount for riders who view your promotion. Sample offers include:

At least 10% off a purchase
Buy one, get one free offer
$1.00 off a minimum purchase

What is my obligation?

Businesses are asked to commit to the Pierce Transit Rider Rewards program and honor their “offer” to Pierce Transit riders for a minimum of one year.

Businesses have the option of ending their program participation at the end of the one-year term, or they can renew their partnership for another year.

What if I need to change my “offer?”

Businesses can make changes to their Piece Transit Rider Rewards offer anytime. Just notify the Pierce Transit Employer Services team at RiderRewards@piercetransit.org at least two weeks prior to when the requested changes need to be implemented.

What do Pierce Transit customers need to present to get a discount?

Pierce Transit customers are eligible to receive the promotions and discounts offered by your business simply by showing Pierce Transit fare tickets or passes. There are several examples pictured here:

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
You should not enter the suite number or apartment number. Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital