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Pierce Transit - Coronavirus Statement

Update 3.26.2020: Read our latest news release here.

Update 3.20.2020: Read our latest news release here.

The safety of our customers and employees is a top priority. Pierce Transit is actively tracking the progress of Coronavirus (COVID-19) and communicating with the Tacoma-Pierce County Health Department to ensure we are following their guidance moving forward.

In order to maintain a safe environment, we are taking the following actions:

  • Keeping our customers safe by keeping our vehicles clean and disinfected. Pierce Transit has always cleaned and disinfected our buses each day. We are now taking extra measures by adding mid-day disinfecting to buses at transit centers throughout the day, with a focus on “high touch” areas such as handrails and grab bars, using a disinfectant approved by the Centers for Disease control as effective for Coronavirus/COVID-19. We are cleaning public restrooms at the Tacoma Dome Station and Commerce Street transit hubs twice each day, and disinfecting these spaces four times a day. Our SHUTTLE paratransit vehicles are cleaned and disinfected each day, and SHUTTLE drivers have been given disinfecting wipes they can use to wipe down their areas throughout the day. State leaders have asked us to practice “social distancing” when we are able, so on the bus we recommend you sit in every other row, if possible. 
  • Protecting our employees to keep them healthy and on the job. In order to keep our employees healthy and continuing to serve riders, we have doubled the number of cleanings at our headquarters and other employee locations. Our bus and paratransit operators have been provided with disinfecting wipes, gloves and hand sanitizer they can use to keep their driver areas and hands clean. You can help keep yourself, our employees and your fellow transit riders healthy by practicing good hygiene habits on the bus, especially covering your coughs and sneezes. For additional information about how to protect yourself from Coronavirus/COVID-19, visit the Centers for Disease Control and Prevention’s (CDC) website.
  • Keeping you informed. We encourage you to sign up for route-by-route text alerts by visiting the Stay Connected page on our site, entering your wireless number and selecting the route(s) you ride. You will receive a text message if your route is impacted due to this event. Also, keep an eye on our website for the latest updates, and follow us on Twitter.

We will continue to respond to this event by making customer and employee safety our priority. We are closely monitoring all available information, including updated recommendations from local, state and federal authorities. We will continue to update our customers with any changes to our operations.

Thank you for riding Pierce Transit. Stay safe and healthy! 

Visit our Community Resource page to hear from local agencies.


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Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


 

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