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SHUTTLE fares to change Sept. 1; service improvement plans underway

Pierce Transit’s Board of Commissioners voted at its July 10 meeting to change SHUTTLE paratransit fares starting Sept. 1. Approval of the new fares follows a public hearing on the proposed new fares in June.

The cost for a SHUTTLE paratransit ride will change from $1.25 to $1.75. Even with the new rate, Pierce Transit will have among the lowest-cost paratransit fares in the region, with King County Metro currently at $1.75 per ride, and Community Transit (Snohomish County) at $2.25 per ride. Under ADA law, transit agencies may charge up to twice the fixed-route fare for a comparable SHUTTLE trip. The current cost for a Pierce Transit fixed-route ride is $2.00.

Current and future SHUTTLE fares are as follows:

Category                                     Current rate        New rate, effective Sept. 1
SHUTTLE Cash Fare                 $1.25                   $1.75
SHUTTLE One-Ride Tickets *    $1.25                   $1.75 
SHUTTLE Monthly Pass             $45                      $63
* Certified Human Service Agencies may purchase one-ride tickets. One-ride tickets are not available to the general public.

All other fares will remain the same.

While implementing a SHUTTLE fare increase, Pierce Transit is also putting plans in place for new technology that will provide SHUTTLE users with many new benefits, including:

  • The ability for customers to confirm their ride(s) 24 hours a day, seven days a week (currently only possible from 7 a.m. to 6 p.m.)
  • The option to receive a confirmation call the night before the ride;
  • The ability to check on the status of a ride via voice system, without having to wait on hold for a dispatcher; and
  • The option to receive an alert when the SHUTTLE vehicle is on the way to pick them up.

The new features are expected to be available by early 2018.

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July 5, 2017

NOTICE OF PUBLIC HEARING PROPOSED TRANSIT DEVELOPMENT PLAN: 2017-2022
Pierce Transit’s draft edition of the Transit Development Plan (TDP) covering 2017-2022 has been filed with the Clerk of the Board. Read More »

June 30, 2017

PROPOSED GOAL FOR DISADVANTAGED BUSINESS ENTERPRISE (DBE) Public Notice
Notice is hereby given, pursuant to the US Department of Transportation, Federal Transit Administration, 49 CFR Part 26, that Pierce Transit has developed a proposed Goal of 3% for Disadvantaged Business Enterprise (DBE) participation in federally funded Read More »

June 20, 2017

Executive Finance Committee Notice of Meeting Cancellation
Notice is hereby given that the Pierce Transit Executive Finance Committee (EFC) meeting of Thursday, June 22, 2017, has been cancelled. The next regular EFC meeting is scheduled for Thursday, July 27, 2017 at 3:00 PM. Read More »

May 17, 2017

Notice of Public Hearing for Proposed SHUTTLE Fare Increase
The purpose of the hearing is to allow public comment on a proposed increase to the SHUTTLE fare. Read More »

April 6, 2017

Notice of Special Study Session
The purpose of the meeting is for the Board to review and discuss the Agency’s Strategic Plan for purposes of aligning its mission, vision, and goals. Read More »

March 30, 2017

Notice of Public Hearing
Notice of Public Hearing for Proposed Sale of Surplus Property Read More »

February 24, 2017

Candlelight Vigil in Honor of Roy Stevens
In honor of Roy Stevens’ memory, you are invited to attend a candlelight vigil being held this evening, Friday, February 24 at Pierce Transit headquarters. Read More »

November 22, 2016

Notice of Meeting Cancellation
Notice is hereby given that the Pierce Transit Executive Finance Committee (EFC) meeting of Thursday, November 24, 2016, has been cancelled due to that it falls on the Thanksgiving Day holiday. Read More »

November 22, 2016

Notice of Special Study Session
The Pierce Transit Board of Commissioners will hold a Special Board Meeting on Wednesday, November 23, 2016, beginning at 3:00 PM Read More »

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To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

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  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


 

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