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Limited Access Connections

uber and piercetransit

This is a pilot project to provide first and last mile connections to and from transit centers and bus stops.

uber to transit center to pierce transit

It will also help relieve parking congestion by providing rides to and from the Puyallup Sounder Station and provide rides home at night for Pierce College Puyallup students.

Uber rides will be provided at no cost to the rider in specific areas (or “zones”) within Pierce Transit’s service area, on certain days and at specific times of the day. See map and chart for details.


How Do I Get Started?

Already use Uber? Great! In order to access the Limited Access Connections service, you just request a ride as usual. If you are in a zone on a day and time that the zone is active, you will see a zero charge when you confirm your ride.

New to Uber? You will need to download the Uber app on your smart phone and set up an account. When you select a trip that is within a zone at a day and time that zone is active, you will see a zero charge when you confirm your ride.

Even though Limited Access Connections trips are fully subsidized, you must enter a payment option when you set up an Uber account. This will be used to pay for trips you take outside of the program.Payment options include credit card, Paypal or Uber gift card.

What if I don’t have a smartphone? We’ve got you covered! You may call 253-581-8032 and a customer service representative will assist you in requesting a trip.

What if I need a wheelchair accessible vehicle?
We can help with that! You may call 253-581-8032 and a customer service representative will help you request a ride. Accessible vehicles cannot be requested through the Uber app for this service.

How many rides can I take using this service? This is a pilot project with limited funding. We want as many people as possible to try it so we can get feedback on the service. Therefore, we are limiting everyone to a maximum of 12 First and Last Mile trips per week.

How do I know where to find my Uber?
Uber SignAt transit centers, the Sounder Station and Pierce College Puyallup, look for the signs!

These bright yellow signs help you and your Uber driver know where safe, accessible drop-off and pick-up points are located.

For pick-ups at bus stops, stand in a prominent, safe spot away from the bus pull-out if possible, to be visible to your Uber driver. At bus stop drop-offs, your Uber driver should pull in a safe distance from the bus zone, especially if a bus is already at the stop.

Limited Access Connections Zone Map
Zone Description Days & Times Focus
Zone A
Puyallup Commuter & Fife Commuter Days Monday-Friday
Times 5am-7pm
To/from the Puyallup Sounder Station excluding holidays; provide connection to nearest time point, route or Sounder Station to those customers who cannot otherwise reach transit
Zone B
Guaranteed Ride Home Days Monday-Friday
Times 8:30pm - 10:30pm
From Pierce College Puyallup to destinations within zone.
Zone C
Browns Point / NE Tacoma Connection Days 7 Days
Times 9am - 4pm
When Route 63 is not operating, to the Tacoma Dome Station multimodal facility.
Zone D
Parkland/Spanaway and University Place Connection Days 7 Days
Times During PT fixed route hours of service
Provide connection to nearest time point or route to riders in Parkland/Spanaway and University Place who cannot otherwise reach transit.

Though Limited Access Connections services are funded by Pierce Transit through a grant provided by the Federal Transit Administration, the rides are provided by Uber through Uber’s driver partners. Use of these services is the customer’s decision, and by utilizing these services, you, the customer, acknowledge that Pierce Transit holds no responsibility for Uber’s trips or Uber’s driver partners .

PIERCE TRANSIT DISCLAIMS ANY AND ALL LIABILITY, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES, WHETHER ORAL OR WRITTEN, FOR UBER’S SERVICES. THE CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATION HAS BEEN MADE BY PIERCE TRANSIT AS TO THE FITNESS OF UBER’S SERVICES FOR THE CUSTOMER’S INTENDED PURPOSE.

© 2017 Pierce Transit, All Rights Reserved. Site Design and Development by SiteCrafting.

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

  • You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
  • Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
  • You should not enter the suite number or apartment number.  Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

  • The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
  • You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
  • You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
  • You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
  • Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital


 

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