- Getting Around
Limited Access Connections
This is a pilot project to provide first and last mile connections to and from transit centers and bus stops.
It will also help relieve parking congestion by providing rides to and from the Puyallup Sounder Station and provide rides home at night for Pierce College Puyallup students.
Uber rides will be provided at no cost to the rider in specific areas (or “zones”) within Pierce Transit’s service area, on certain days and at specific times of the day. See map and chart for details.
How Do I Get Started?
Already use Uber? Great! In order to access the Limited Access Connections service, you just request a ride as usual. If you are in a zone on a day and time that the zone is active, you will see a zero charge when you confirm your ride.
New to Uber? You will need to download the Uber app on your smart phone and set up an account. When you select a trip that is within a zone at a day and time that zone is active, you will see a zero charge when you confirm your ride.
Even though Limited Access Connections trips are fully subsidized, you must enter a payment option when you set up an Uber account. This will be used to pay for trips you take outside of the program.Payment options include credit card, Paypal or Uber gift card.
What if I don’t have a smartphone? We’ve got you covered! You may call 253-581-8032 and a customer service representative will assist you in requesting a trip.
What if I need a wheelchair accessible vehicle?
We can help with that! You may call 253-581-8032 and a customer service representative will help you request a ride. Accessible vehicles cannot be requested through the Uber app for this service.
How many rides can I take using this service? This is a pilot project with limited funding. We want as many people as possible to try it so we can get feedback on the service. Therefore, we are limiting everyone to a maximum of 12 First and Last Mile trips per week.
How do I know where to find my Uber?
At transit centers, the Sounder Station and Pierce College Puyallup, look for the signs!
These bright yellow signs help you and your Uber driver know where safe, accessible drop-off and pick-up points are located.
For pick-ups at bus stops, stand in a prominent, safe spot away from the bus pull-out if possible, to be visible to your Uber driver. At bus stop drop-offs, your Uber driver should pull in a safe distance from the bus zone, especially if a bus is already at the stop.
|Zone||Description||Days & Times||Focus|
|Puyallup Commuter & Fife Commuter||Days Monday-Friday |
|To/from the Puyallup Sounder Station excluding holidays; provide connection to nearest time point, route or Sounder Station to those customers who cannot otherwise reach transit|
|Guaranteed Ride Home||Days Monday-Friday |
Times 8:30pm - 10:30pm
|From Pierce College Puyallup to destinations within zone.|
|Browns Point / NE Tacoma Connection||Days 7 Days |
Times 9am - 4pm
|When Route 63 is not operating, to the Tacoma Dome Station multimodal facility.|
|Parkland/Spanaway and University Place Connection||Days 7 Days |
Times During PT fixed route hours of service
|Provide connection to nearest time point or route to riders in Parkland/Spanaway and University Place who cannot otherwise reach transit.|
Though Limited Access Connections services are funded by Pierce Transit through a grant provided by the Federal Transit Administration, the rides are provided by Uber through Uber’s driver partners. Use of these services is the customer’s decision, and by utilizing these services, you, the customer, acknowledge that Pierce Transit holds no responsibility for Uber’s trips or Uber’s driver partners .
PIERCE TRANSIT DISCLAIMS ANY AND ALL LIABILITY, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES, WHETHER ORAL OR WRITTEN, FOR UBER’S SERVICES. THE CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATION HAS BEEN MADE BY PIERCE TRANSIT AS TO THE FITNESS OF UBER’S SERVICES FOR THE CUSTOMER’S INTENDED PURPOSE.