JBLM Connector

RIDER ALERT: Joint Base Lewis-McChord is recognizing December 24, 2020 as a federal holiday. The JBLM Connector does not operate on federal holidays.

What is the JBLM Connector?

The JBLM Connector is an innovative on-demand service specific to military personnel needing transportation services to and from the Joint Base Lewis-McChord military base. There are seven designated and convenient locations where military staff can call and be picked up or dropped off. Riders must show their military ID to board, and pay their fare using an ORCA pass, the Hopthru app, an All Day Pass, or exact cash. By calling ahead, riders will access dispatch, who will coordinate a driver and vehicle for their convenience. Providing these services is a great way to serve our military personnel who sacrifice so much for us daily.

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How do I get a ride?

Try Pierce Transit’s On-Demand Service between McChord AFB and Lakewood Transit Center

Operates Monday – Friday 7am - 9:30am and 3pm - 6:30pm
Service does not operate on federal holidays or Christmas Eve.

It’s easy to ride. Just go to one of the boarding locations when you're ready to be picked up, and call 253.377.4380. Tell the agent your exact location.

RIDERS MUST HAVE AN APPROVED DEPARTMENT OF DEFENSE ID.

What is the zone?

The JBLM Connector will meet you for pick-ups/drop-offs

Lakewood Transit Center
Lakewood Sounder Station - Bay 6
Bridgeport Way & Pacific Hwy SW
Bridgeport Way & San Francisco Ave SW
Barnes Blvd & D St SW
McChord Base Exchange (Barnes Blvd & 14th St)
Air Museum (Barnes Blvd & Lincoln Blvd SW)

Safety First

Pierce Transit is working hard to keep our customers and our employees safe. Due to a state mandate, facial masks are required on all Pierce Transit's services.

There are 4 ways to pay

Pay cash in the farebox.
Use the Hopthru app with mobile fare of your choice (One Ride Ticket, All Day Pass or 30 Day Pass)
ORCA
All Day Pass

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
You should not enter the suite number or apartment number. Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital