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Position Summary: Under supervision, performs advanced level database administration support, computer applications, and systems analysis. The incumbent serves as primary contact for core business systems administration and support, working with Information Technology colleagues and other Agency personnel to achieve optimum system performance and customer satisfaction. Essential functions: Provides primary administrative support for Automatic Vehicle Announcement (AVA) system using knowledge of ArcGIS Map Maintenance and CRS database methodology, triggerbox architecture, and sound (.wav) file software; plans, coordinates, and enables AVA recording data and triggerbox placement; structures route paths; interfaces and coordinates with peers and customers to obtain suggestions; conducts system testing and requirements analysis; provides in-house generated public service announcements on coaches; provides primary support for HASTUS GEO (combination of scheduling infrastructure and GEO mapping) database administration; maintains the consistency, accuracy, and content of the Operator Manual, specifically the route maps and special maps; prepares comprehensive tests for AVA system resulting in accurate test data used to determine necessary changes or additions to system; researches, evaluates and reviews system capabilities and limitations; makes recommendations and designs, plans, implements or coordinates the implementation and integration of technology solutions; prepares ArcGIS system based maps and analysis for customers upon demand (detour maps, snow routes, special event mapping, etc.); produces route (shape) file refinement of HASTUS GEO maps using edit tools for Communication Center and Service Supervisor use; develops and conducts software application and system operation user training; maintains library of present and historical maps; and performs other duties of a similar nature and level as assigned.
$72,199 - $88,443 annually
$72,199 - $104,688 annually
Required: Bachelor’s Degree in Business Administration, Urban Planning, Computer Science, Information Technology or a related field and three (3) years’ related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Desired: Experience with or knowledge of GIS software. Special Requirements: Must be able to get to various locations within the region to conduct bus facility site visits, conducting time checks for a proposed route change and for public and advisory committee meetings, and training. Must be available for evening and weekend work. Must possess or be able to acquire a valid Washington State Driver’s License within 30 days of hire. Will be required to pass a background check prior to hire.
Knowledge and Abilities:
Knowledge of: Applicable computer hardware, software, networking and system configuration principles and design; database principles; system analysis and design principles; ArcGIS (mapping) creation and editing; GPS location, positioning, and conversion methods; internet/intranet communication; project management principles and practices; customer service principles; modern office equipment. Skill in: Analytical thinking; defining user needs and identifying alternative solutions; documenting processes and specifications; administering and maintaining systems; developing and providing user education and support documentation; applicable design, programming and process mapping; project management; coordinating the configuration, testing and implementation of technology solutions; reading and interpreting technical documents; maintaining system and process documentation; utilizing a computer and relevant software applications; communication, interpersonal skills as applied to interaction with coworkers, supervisors, vendors, the general public, etc. sufficient to exchange or convey information and to receive work direction.
How to Apply:
To be considered, submit a cover letter and resume clearly showing how you meet the minimum qualifications listed above to Adrienne Johnson, Human Resources Generalist, at email@example.com. Applications received by August 25, 2016 will receive first consideration. Pierce Transit reserves the right and may exercise the option to make a hiring decision at any time.
Applicants who, in the judgment of the Human Resources Department, most closely match the requirements of the position, may be asked to complete a supplemental questionnaire. Successful applicants will then be invited to an oral review panel. It is the responsibility of the applicant to supply sufficient information and detail to permit the Agency to properly evaluate their qualifications and abilities as they relate to the position.