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2008 Vanpool Survey

1. Vanpool number: (Four digit number on the van) and primary driver name:

2. What is your role in the vanpool? (Click all that apply)

-- -- Backup Volunteer Driver -- Volunteer Rider

3. How long have you been commuting in a Pierce Transit vanpool?

Less than 6 months 1 – 2 years 3 – 4 years 5 – 6 years
6 months to one year 2 – 3 years 4 – 5 years More than 6 years

4. Before you joined this vanpool, how did you most often get to work? (Click only one)

Walked Drove alone Rode bicycle  
Carpooled

Rode motorcycle

Rode the bus Telecommuted  
Another vanpool:
King County Metro Kitsap Transit Community Transit Intercity Transit Private vanpool
Other

5. How much money do you think you save monthly by vanpooling with Pierce Transit over your previous commute mode?

6. How long (in hours and/or minutes) is your door-to-door commute by vanpool compared with your previous commute?

Current vanpool commute   Previous commute mode to same worksite
To work: hours minutes   To work: hours minutes
From work: hours minutes   From work: hours minutes

7. Approximately how many miles do you travel from your home to your vanpool pickup point? miles

8. How do you usually travel to your vanpool pick-up point? (Click all that apply.)

Walk Drive own vehicle alone
Pierce Transit bus King County Metro bus Intercity Transit bus
Sound Transit bus Sounder train Link Light Rail
Washington State Ferry Pierce County Ferry None, I only use a Pierce Transit vanpool for my commute.
Bicycle—if bicycle, do you use either:
  bike locker at Park & Ride Other:
  bike rack on van  
If van had a bike rack, would you bike to your pick-up point? --- Yes No

9. If you carpool or drive your own vehicle alone to the pickup point (question 8) where do you usually park that vehicle?

Park & Ride lot Tacoma Dome Station Local church
At another person's house Local grocery store Other:

10. If you are not currently a volunteer driver, what are your reasons for not becoming a volunteer driver? (Click all that apply.)

Just want to ride Don't feel comfortable driving van
Don't want stress of driving a group Don't meet Pierce Transit requirements
Dislike driving Don't want to attend Saturday or Wednesday class
Don't want to maintain the van Already perform volunteer bookkeeper role
Other:

11. If you are not currently a volunteer bookkeeper, what are your reasons for not pursuing this position? (Click all that apply.)

Don't want responsibility Don't meet volunteer bookkeeper requirements
Too time-consuming Monthly reports are too much work
Just want to ride Already have volunteer bookkeeper for van
Already perform driving role Other:

12. Does your employer provide any of the following? (Click all that apply)

Emergency (guaranteed) ride home Preferential vanpool parking
Telework Flexible working hours or working days
An Employee Transportation Coordinator at your worksite

13. Are you responsible for paying any portion of your vanpool fare?

Yes*
No, because I am the van's primary volunteer driver and do not pay a fare
No, because my employer covers 100% of my fare

*If yes, amount you pay:

14. How did you learn about Vanpooling? (Click all that apply)

Vanpool vans on road Co-workers
Rideshare signs on highways Employer Previous vanpool experience
Other:

15. What do you believe to be the greatest source of information about Pierce Transit's Vanpool program?
(Click only one)

Vanpool staff
Vanpool volunteer drivers Worksite promotions
Employer Rideshare phone number 1.888.814.1300
Rideshare brochures RideshareOnline.com
Previous vanpool experience Other:

16. On a scale of 1 to 5 (5 = Very Satisfied) please rate the following services, support, or assistance offered this past year to help you keep your vanpool operating.

Very
Satisfied
  Very
Dissatisfied
Please click on appropriate score
5
4
3
2
1
NA
Pierce Transit Vanpool Coordinator
Defensive Driving & Orientation Class content
Bookkeeper training
Pierce Transit maintenance service
Mechanical reliability of your van
Van's seating comfort
Van's cleanliness in general
Van's interior appearance
Van's exterior appearance
Quality of spare vans
Vanpool volunteer drivers in your van
Vanpool volunteer bookkeeper in your van
Vanpool volunteer riders in your van
Overall vanpool experience

17. Please indicate how often you read the Vanpool RideOn Newsletter

Always---- Often---- Seldom ---- Never

If seldom or never, why?

18. Please indicate how helpful or informative you find the RideOn Newsletter

Extremely informative ---- Somewhat informative---- Not at all informative

Additionally, what subjects would you like to see addressed in the newsletter?

19. Please indicate your satisfaction with emailing you the link to the RideOn Newsletter posted to the website piercetransit.org (and frequency) as opposed to receiving a hard copy in the mail.

Very
Satisfied
  Very
Dissatisfied
Please click on appropriate score
5
4
3
2
1
NA
Delivery of RideOn News to website
Frequency of newsletter - every 2 months
If dissatisfied, please explain why

20. Age

25-29 30-34 35-39 40-44
45-49 50-54 55-59 60-64 65-70

21. Gender

Male--------- Female

22. Your employer ---Worksite name

  • Volunteer drivers please continue with next question, #23.
  • Volunteer bookkeepers, please skip to question #28.
  • If both volunteer driver and volunteer bookkeeper, please answer ALL remaining questions.

Volunteer Vanpool Drivers only

23. How many times per month is the outside of the van washed?

None----- Once ----- Twice ----- Three times ----

24. How many times per month is the inside of the van cleaned?-

None----- Once ----- Twice ----- Three times -

25. How do you normally wash or clean the van? (Click only one)

Car wash at fueling station
Professional car wash (i.e. Elephant Car Wash)
Hand washed

26. Which, if any, of the following major roadways are used for your Vanpool commute? (Click all that apply)

I-90 I-405 Hwy 99 SR 16 SR 512 Tacoma Narrows Bridge
SR 18 SR 167 SR 410 None Other

27. Defensive Driving & Orientation Classes for new volunteer drivers are held one Saturday and one Wednesday each month. Please rate how satisfied you are with that schedule.

Very satisfied------ Somewhat satisfied----- Not satisfied


Volunteer Vanpool Bookkeepers only

28. How was your Bookkeeper Training received?

Training was held before or after the Driver Orientation Class
Training was given one-on-one by a Pierce Transit Vanpool Coordinator
Training was provided by former vanpool bookkeeper
No bookkeeper training was provided

29. How satisfied are you with the amount of bookkeeper training given?

Very satisfied------ Somewhat satisfied----- Not satisfied
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This page last updated 04/21/08

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