Pierce Transit logoskip navigation
graphic
Bus
Vanpools and other commuting options
Paratransit
Fares and general information about riding
Business button
 
FlagInformacion para los pasajeros
 
General Information
Find a timetable Click here

TABLE OF CONTENTS
Bikes on Buses
Bike Lockers
Bike to Your Train
Crime tip line

Holiday Schedules
How to Ride the Bus
How to Read a Timetable
Lost and Found
Night Stop
Phone Numbers
Privacy Policy
Rules of the Road

Where to Get More Information (Bus Shops)

Holidays

SUNDAY routes and schedules apply on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day, on both Pierce Transit and Sound Transit service.

SATURDAY routes and schedules apply on Presidents' Day and the day before Independence Day (July 3rd).

REGULAR WEEKDAY routes and schedules apply on all other holidays.

FREE local Pierce Transit service on Thanksgiving and Christmas Day.


How to Ride the Bus

1 Look for your neighborhood bus stop. Its numbers tell you which bus routes stops there. Many stops have schedules posted. Not all bus stops are wheelchair accessible. Call 253.581.8000 to find out if a stop is accessible. If not, a Customer Service Representative will find the nearest one for you.

2 Find your route. Each route consists of a map and a timetable. The map shows the streets your bus travels. The timetable lists major bus stops to help you estimate when the bus will be at your stop.

3 Please have exact cash fare, bus fare or transfer ready. Bus drivers carry no change. Read about fares and passes.

4 Need more than one bus to get to your destination? Ask your driver for a transfer WHEN YOU PAY YOUR FARE. Your transfer is good for an hour after the time your bus reaches the end of its route (check your schedule to see when that is).

5 Ask your driver for the stop closest to your destination. When you're a block away, pull the overhead bell cord. The driver will let you off at the next stop.

6 If there's a place you don't know how to reach by bus, try our on-line trip planner, or call 253.581.8000. A Customer Service Representative will be happy to help you plan your trip.

Back to table of contents

Night Stop

After 9:00 pm, you may ask your transit operator to let you off at any point along your bus route, even if its not a regular bus stop. Just let the operator know at least a block ahead of where you want to get off. The operator will decide whether the stop you asked for can be made safely. Depending on weather, street and traffic conditions, you might be offered an alternate stop location. Night Stop is for local service only. Operators can pick you up only at regular Pierce Transit bus stops.

Back to table of contents

Rules of the Road

For the safety and comfort of all our riders, it is necessary to establish some rules. These include:

1 No use of tobacco or alcohol.

2 No beverages in open containers.

3 No eating.

4 All animals must be kept in suitable containers, except for service animals.

5 Entertainment devices must be played through earphones to limit the sound to an individual listener.

6 Speak quietly when using a mobile communications device.

7 Non-collapsible strollers block the aisle and are therefore prohibited. You may board and find a seat before collapsing your stroller.

8 No lawn mowers or other gas-powered equipment.

9 Gasoline and flammable liquids are strictly prohibited at all times.

10 No explosives or corrosives.

11 Distributing flyers, pamphlets, brochures, or other written material is prohibited unless authorized under a Pierce Transit facilities use permit.

12 No unlawful firearms or weapons of any type.

13 Please keep children seated while on the bus.

In addition, both the City of Tacoma and the State of Washington have established laws defining unlawful transit conduct.  Tacoma laws apply only within the city limits, state laws apply everywhere.

If you have questions about these or any other rules, call Customer Services at 253.581.8000.

Back to table of contents

Bikes on buses

All Pierce Transit buses are equipped with bike racks. If the rack is full, bikes may be brought aboard Pierce Transit buses — but not Sound Transit buses (For Sound Transit's bike policy go here). Cyclists are responsible for handling and assuring the security of their bikes, and must hold them throughout the trip. Your transit operator has the authority to ask you to take your bicycle off the bus should the bus become too crowded. Pierce Transit assumes no responsibility for bikes stolen or damaged while parked at a rack or locker.

Protect your bike! Register it with the National Bike Registry.

Back to table of contents

Bike lockers

Lockers are available for a $25 deposit and $10 per month rental fee. Bike Locker keys can be picked up at the Tacoma Dome Station South office located at 505 East 25th Street. Pierce Transit assumes no responsibility for bikes stolen or damaged while parked at a rack or locker.

Locations:

Back to table of contents

Bike to your train

Bicycle storage is provided at Sounder train stations. Sounder encourages cyclists to use this storage because on-train bicycles take up space needed by persons in wheelchairs. All stations are patrolled by Sounder security personnel throughout the day.

Lockers can be reserved by downloading the Bike Locker Agreement form on ST's Bicycle Page and returning it to Sound Transit with a $15 fee.

Where to Get More Information

In addition to the sites listed below, printed information about Pierce Transit and its services are available at Pierce County libraries, Tacoma libraries, local Chambers of Commerce, 7-11 Stores, Fred Meyer, Saar's Marketplace Stores, and most Key Banks.

[Bus Shop Map] The Bus Shop Downtown is open from 7:00 am to 4:00 pm weekdays at 930 Commerce Street in downtown Tacoma. 253.581.8149 or 1.800.562.8109 (toll-free within western Washington State only). Link light rail lost & found is located here.

Bus Lost & Found is located here. Inquiries about lost items should be made after 1:00 pm the day after the item was lost. Please call ahead before picking up items: 253.581.8149 or 253.581.8000.

Phone information hours are 6:30 am - 6:00 pm Weekdays; 9:00 am - 5:00 pm Saturdays. Hours vary on holidays.

[Bus Shop Tacoma Dome Station Map]

The Bus Shop Tacoma Dome Station is open 6:00 am to 6:00 pm weekdays at 505 East 25th Street, Tacoma. Photo ID's (for Regional Reduced Fare Permits, etc.) are available here. Link Light Rail lost and found is also located here.

Phone information hours are 6:30 am - 6:00 pm Weekdays; 9:00 am - 5:00 pm Saturdays. Hours vary on holidays.

New Bus Shop mapThe Bus Shop Lakewood occupies the downstairs lobby of Pierce Transit's Building 5, also known as the Training Center, 3720 96th St SW, Lakewood.

Customer Service hours are 8:00 am - 5:00 pm Weekdays; 10:00 am - 2:00 pm Saturdays.

Phone information hours are 6:30 am - 6:00 pm Weekdays; 9:00 am - 5:00 pm Saturdays. Hours vary on holidays.

Back to table of contents


PHONE INFORMATION: 253.581.8000

Phone Information Hours:
Monday through Friday, 6:30 am to 6:00 pm
Saturdays, 9:00 am to 5:00 pm. No Sunday service.
Hours vary on holidays.
Toll-free (within western Washington State only): 1.800.562.8109

Bus Information TDD for the hearing-impaired: 253.582.7951

HOTLINE 24-hour pre-recorded information: 253.984.8155

SHUTTLE reservations: 253.581.8100   
SHUTTLE TDD for the hearing impaired: 253.582.7963.
(SHUTTLE phone services available 8:00 am to 5:00 pm, 7 days a week)

Public Safety Crime Tip Line: 253.581.8040
This is a recorded message line only. If you have information regarding a transit-related crime, please leave your information after the tone. If you want to be contacted, please leave your name and phone number. Your call will be returned by Transit Public Safety. You may also send any tip via email to Public Safety at Pierce Transit.

Privacy Policy

Pierce Transit respects your privacy. We collect personal data online only if you buy from us online, subscribe to our email subscription service or apply for a job online. We use this information only for fulfilling your requests. We do not lease, sell or otherwise release your personal information to outside companies for marketing purposes. Pierce Transit contractors may collect personal data in order to provide contracted services. These contractors are bound by Pierce Transit's privacy policy.

If you do not supply personal information for one of the purposes listed above, we make no attempt to identify you individually. Rather, we track only aggregate usage data to help us improve site content and organization.

Back to table of contents

Back to the top of this page.

Page updated 06/23/2009

Facebook linkonline storeSite MapFrequently asked questionsprivacy policyContact usTwitter link

 

 

 

 

 

 

 

 

 

 

 

Click here to download schedule book click here to order free copy by mail