General Pierce Transit Information




Complete Route List

General Information

Table of Contents
Bikes on Buses Bike Lockers Bike to Your Train Bus Shops Crime tip line Fares & Passes FAQ Holiday Schedules How to Ride the Bus	How to Read a Timetable Lost and Found Night Stop Revalue your ORCA Card Phone Numbers Privacy Policy Public Documents Rules of the Road Where to Get More Information (Bus Shops)

Holidays // thru Feburary 18, 2012
Holidays // Pierce Transit Local Bus & SHUTTLE
Veterans Day // 11/11/ 2011	PT Local Bus and SHUTTLE service operate on a Weekday Schedule. Bus Shops closed; no phone service.
Thanksgiving // 11 / 24 / 2011	PT Local Bus and SHUTTLE service operate on a Sunday Schedule. Bus Shops closed; no phone service.
Day After Thanskgiving // 11/25/2011	PT Local Bus and SHUTTLE service operate on a Weekday Schedule. Bus Shops closed; no phone service.
Christmas Eve // 12/24/2011	PT Local Bus and SHUTTLE service operate on a Saturday Schedule. Lakewood Bus Shop open 10am-2pm; phone information available 9am-5pm
Christmas Day // 12/25/2011	PT Local Bus and SHUTTLE service operate on a Sunday Schedule. Bus Shops closed; no phone service.
Christmas Day Observed // 12/26/2011	PT Local Bus and SHUTTLE service operate on a Sunday Schedule. Bus Shops closed; no phone service.
New Year's Eve // 12/31/2011	PT Local Bus and SHUTTLE service operate on a Saturday Schedule. Lakewood Bus Shop open 10am-2pm; phone information available 9am-5pm
New Year's Day // 1/1/2012	PT Local Bus and SHUTTLE service operate on a Sunday Schedule. Bus Shops closed; no phone service.
New Year's Observed // 1/2/2012	PT Local Bus and SHUTTLE service operate on a Sunday Schedule. Bus Shops closed; no phone service.
Martin Luther King Jr. Day // 1/16/2012	PT Local Bus and SHUTTLE service operate on a Weekday Schedule. Bus Shops closed; no phone service.

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How to ride the bus Riding the Bus is Easy!

Look for your neighborhood bus stop. Its numbers show which bus routes stop there. Many stops have schedules posted on the pole. Wheelchair accessible stops are marked with . Not all bus stops are wheelchair accessible. Call 253.581.8000 to find out if a stop is accessible. If not, a Customer Service Representative will find the nearest one for you.
Find your route number. The map shows the streets your bus travels. The timetable lists major bus stops to help you estimate when the bus will be at your stop (see below).
Please have your fare ready Use your ORCA card, a single ride ticket, a valid transfer, or exact cash. Bus drivers carry no change. Read about fares and passes.
Need more than one bus to get to your destination?
Cash customers, ask your driver for a free paper transfer as you pay your fare.You may use your Pierce Transit transfer only on other Pierce Transit buses. There are no paper transfers between bus systems (Metro, Sound Transit, etc.)
If paying with the E-purse on an ORCA card, you'll pay the first fare when you tap your card on the bus. Your transfer credit will be automatically calculated, valid toward fares on connecting bus or train trips within two hours. If the second fare is higher, your E-purse will be charged the difference. If the balance in your E-purse is too low, you can pay with cash.
If you're paying with a regional pass on ORCA, and the fare on your connecting bus or train is higher than your pass' value, the difference will be deducted automatically from your E-purse. If the balance in your E-purse is too low, pay with cash.
Ask your driver for the stop closest to your destination. When you're a block away, push the yellow push button strip or pull the bell cord. You will hear a message that says "stop requested" and will be let off at the next stop.
Call 253.581.8000 if there's a place you don't know how to reach by bus. A Customer Service Representative will be happy to help you. Or check out the Trip Planner.
Reading a Timetable is Easy: Here are a couple of tips: Reading left to right follows the flow of the bus along the route. Reading down a column shows all the buses that come to a specific location during the day.

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Bikes on Buses

Bring your bike along for the ride on any bus for a unique transit experience.
All Pierce Transit and Sound Transit buses have racks that hold bikes. Use of them is at the risk of the cyclist. On Pierce Transit local service, when bike racks are full it is up to the driver whether a bike may be brought onboard. It depends on passenger loads and the effect on the safety of passengers. For details about bikes on Sound Transit buses or trains pick up a copy of ST’s Ride the Wave transit guide, or visit the bike section of Sound Transit's website.

Cyclists are responsible for handling and assuring the security of their bikes, and must hold them throughout their trip. Your transit operator has the authority to ask you to take your bicycle off the bus should the bus become too crowded.

Bikes & Bus Stops
Please don’t lock your bike to a bus stop post. Bus operators use the posts to know where to stop. A locked bike can interfere with boarding and deboarding of passengers.

Bike Lockers
Bike lockers are a great way to keep your bike safe and secure if you decide to leave it behind when you catch the bus! For a $50 deposit and $10 per month rental fee, you can be sure your faithful friend will be there to greet you on your return, unaffected by rain, snow – or worse. Call 253.581.8000 for details.

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Night Stop
After 9:00 pm, you may ask your transit operator to let you off at any point along your bus route, even if its not a regular bus stop. Just let the operator know at least a block ahead of where you want to get off. The operator will decide whether the stop you asked for can be made safely. Depending on weather, street and traffic conditions, you might be offered an alternate stop location. Night Stop is for local service only. Operators can pick you up only at regular Pierce Transit bus stops.

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Pierce Transit Bus Shops & Phone Information
PHONE INFORMATION: 253.581.8000	Phone Information Hours: Monday through Friday: 6:30am to 6pm Saturdays: 9am to 5pm. No Sunday service. Hours vary on holidays. Toll-free (within western Washington State only): 1.800.562.8109 Bus Information TDD for the hearing-impaired: 711 HOTLINE 24-hour pre-recorded information: 253.984.8155 SHUTTLE reservations: 253.581.8100 SHUTTLE TDD for the hearing impaired: 711 SHUTTLE phone services available 8am to 5pm, 7 days a week Interpretation Service is available through customer service; 253.581.8000. See this downloadable pdf for languages available.
	The Bus Shop Downtown 930 Commerce Street, Downtown Tacoma Open from 7am to 4pm Weekdays 253.581.8000 or 1.800.562.8109 (toll-free within western Washington State only). Bus Lost and Found is located here. Inquiries about lost items should be made after 1:00 pm the day after the item was lost. Please call ahead before picking up items: 253.581.8149 or 253.581.8000. Phone information Hours are 6:30am - 6pm Weekdays 9am - 5pm Saturdays. Hours vary on holidays.
	The Bus Shop Tacoma Dome Station 505 East 25th Street, Tacoma Open 6am to 6pm Weekdays 253.581.8000 or 1.800.562.8109 (toll-free within western Washington State only). Photo ID's (for Regional Reduced Fare Permits, etc.) are available here. Link Light Rail Lost and Found is located here. Phone information Hours are 6:30am - 6pm Weekdays 9am - 5pm Saturdays Hours vary on holidays
	The Bus Shop Lakewood Pierce Transit's Training Center, 3720 96th St SW, Lakewood Customer Service Hours 8am - 5pm Weekdays 10am - 2pm Saturdays. 253.581.8000 or 1.800.562.8109 (toll-free within western Washington State only). Phone information Hours are 6:30am - 6pm Weekdays 9am - 5pm Saturdays Hours vary on holidays

Where to Get More Information
We're here to help! For help planning your trip, call Customer Service or visit a Bus Shop. In addition to the sites listed above, printed information about Pierce Transit and its services are available at Pierce County libraries, Tacoma libraries, local Chambers of Commerce, QFC, Safeway, and Saar's Marketplace Stores.

Public Safety Crime Tip Line: 253.581.8040
This is a recorded message line only. If you have information regarding a transit-related crime, please leave your information after the tone. If you want to be contacted, please leave your name and phone number. Your call will be returned by Transit Public Safety. You may also send any tip via email to Public Safety at Pierce Transit. In an emergency, call 9-1-1

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Privacy Policy
Pierce Transit respects your privacy. We collect personal data online only if you buy from us online, subscribe to our email subscription service or apply for a job online. We use this information only for fulfilling your requests. We do not lease, sell or otherwise release your personal information to outside companies for marketing purposes. Pierce Transit contractors may collect personal data in order to provide contracted services. These contractors are bound by Pierce Transit's privacy policy. If you do not supply personal information for one of the purposes listed above, we make no attempt to identify you individually. Rather, we track only aggregate usage data to help us improve site content and organization.

Informacion para los pasajeros

Page updated 12/01/2011

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